Winter Control - Sidewalk Service

Question: Last week in Cottam we had some snow and ice. I went for a walk later that night and the next night and the sidewalks were not plowed or salted. They were very slippery. I was quite disappointed, as I felt it was unsafe.

Answer: We appreciate your feedback regarding our operations. The Town of Kingsville has a Levels of Service Policy that we use to determine our response to winter events. This policy is based on provincial law which requires us to meet certain thresholds, which must be met before we dispatch trucks onto our roadways and tractors onto our sidewalks. These policies are in place to manage our operational and financial resources efficiently. If you'd like to learn more about sidewalk service levels, visit our webpage, "Get to Know the Plan for Snow." You'll find a table with sidewalk clearing Levels of Service on the page. In the future, if you notice an icy sidewalk and believe it to be a safety concern, please advise the Town by emailing requests@kingville.ca, and we will dispatch staff to inspect the area at the earliest opportunity. - Shaun Martinho, Director of Public Operations